Terms & Conditions

Welcome to Premier Comfort Services. These terms and conditions outline the rules and regulations for the use of our website and services. By accessing this website, we assume you accept these terms and conditions in full. Do not continue to use Premier Comfort Services’ website if you do not accept all of the terms and conditions stated on this page.

Date of Last Update

Last Updated: 7/13/2025

Acceptance of Terms

By accessing and using our website, you agree to be bound by these terms as well as our Privacy Policy.

Modifications to Terms

We reserve the right to modify or replace these terms at any time. Any changes will be effective immediately upon posting to the website.

User Responsibilities and Conduct

Users are expected to use the website and services legally and ethically. Any misuse or unauthorized access to other users’ data is strictly prohibited.

Registration and Account Security

Users may be required to register for certain services. It is the user’s responsibility to maintain the confidentiality of their account information, including passwords.

Intellectual Property

The content, organization, graphics, design, and other matters related to our site are protected under applicable copyrights and trademarks. No material from this site may be copied, reproduced, or redistributed without our written permission.

Limitation of Liability and Disclaimer

Premier Comfort Services shall not be liable for any damages arising out of or in connection with the use of our website or services. We do not warrant that the site will be uninterrupted or error-free.

Termination of Accounts

We reserve the right to terminate or suspend access to our website and services for any user who violates these terms.

Governing Law

These terms shall be governed by and construed in accordance with the laws of the state of Georgia, without regard to its conflict of law provisions.

Payment and Fees

If you purchase any services that require payment, you agree to pay all applicable fees as described.

Third-Party Links and Service

Our website may contain links to third-party websites or services that are not owned or controlled by Premier Comfort Services. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services.

Privacy Policy

Our Privacy Policy, which outlines how we handle user information, is an integral part of these terms.

SMS / Text Messaging Program

How we collect and use your information. When you provide your mobile phone number to Premier Comfort Services — for example, when you book an appointment, join our Comfort Club, complete a form on mypremiercomfort.com, or give it to a member of our team — we may use it to send you text (SMS) messages related to your service and account. Information we collect through our messaging program (your name, mobile number, and message history) is used to schedule and confirm service, provide account and job updates, respond to your questions, and, where you have opted in, share promotions and offers.

We do not sell or share your information for third-party marketing. Premier Comfort Services will not sell, rent, or share your mobile phone number or SMS opt-in consent with any third party for their own marketing purposes. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. We may share your information only with service providers that help us operate our messaging program (for example, our messaging platform and scheduling software), and only to the extent needed to deliver the service on our behalf. Text messaging originator opt-in data and consent are not shared with any third party except as required to operate the messaging service.

Types of messages you may receive. Appointment reminders and confirmations; service and account notifications (such as technician-on-the-way alerts, job status, invoices, and follow-ups); customer care replies to your questions; and, if you have opted in to marketing, promotional messages and special offers.

Message frequency. Message frequency varies based on your account activity and the services you request.

Message and data rates. Message and data rates may apply. Message and data rate charges are set by your mobile carrier and are your responsibility.

Your right to opt out. You can opt out of text messages at any time by replying STOP to any message from us. After you reply STOP, we will send one confirmation message and will not send you further messages unless you opt back in. For help, reply HELP or contact us at (678) 798-8811 or office@mypremiercomfort.com.

SMS / Text Messaging Terms & Conditions

1. Program description. By providing your mobile phone number to Premier Comfort Services ("we," "us," or "our"), you agree to receive text (SMS) messages from us at the number provided. Your consent is not a condition of any purchase.

2. Types of messages. You may receive the following types of messages: appointment reminders and confirmations; service and account notifications (such as technician-on-the-way alerts, job status, invoices, and follow-ups); customer care replies to your questions; and, where you have opted in, marketing and promotional messages such as seasonal offers and maintenance specials.

3. Message frequency. Message frequency varies based on your account activity and the services you request.

4. Message and data rates. Message and data rates may apply. Such charges are set by your wireless carrier and are your responsibility.

5. Opting out. You can cancel the SMS service at any time by texting STOP to any message you receive from us. After you send STOP, we will send a one-time confirmation message, after which you will no longer receive SMS messages from us. To rejoin, sign up again as you did initially.

6. Help. For help or more information, text HELP to any message you receive from us, or contact us at (678) 798-8811 or office@mypremiercomfort.com.

7. Carriers. Carriers are not liable for delayed or undelivered messages.



8. Privacy. We respect your privacy and will not sell, rent, or share your mobile number or opt-in consent with third parties for their marketing purposes. See our Privacy Policy at mypremiercomfort.com/privacy for details on how we collect, use, and protect your information.

Contact Us

For any questions or concerns regarding these terms, please contact us at:

678-798-8811
Premier Comfort Heating and Air
800 Garmon Park Ct.
Loganville, GA 30052
United States